在跟單的同時,需要經(jīng)常與客戶保持互動,了解客戶的其他需求,并告知這個訂單的進展情況,時刻讓客戶知道,你的業(yè)務進展到哪一步。

“早請示,晚匯報”,在生意場上也是需要的。

假設一張訂單的周期是一個月,那每周一到兩封郵件,跟客戶保持聯(lián)系,肯定是需要的。

一、郵件模板Dear Clair,How are you?Per your current order, do you have some additional comments?We're now doing the mass production for goods,and the color box with cartons will be completed next Wednesday.It will take us roughly 7 days for packing and testing. And the final inspection time is OK for us after 10 days. Would you like us to do the internal inspection for you? Or ask the 3 T party to take the responsibility?By the way , I would like to recommend you some new items. Please check another e-mail with full photos and descriptions.Any interest, please keep me posted. I have all samples on hand, and could send them at any time.I look forward to hearing from you soon.Kind regards ,irtKerry Hu二、常用語句1. Your order KJ-520 will be finished 15 days earlier.您這邊KJ-520的訂單,會提早15天完成。

2.Here attached the photos for some of our new products.附上一些我們新產(chǎn)品的圖片。

3. Would you like SGS to take the responsibility for the final inspection?請問您打算請通標公司來負責最終驗貨么?4. We found a serious problem,and would like to discuss with you by phone. Are you free around 2 p.m. this afternoon in British time?我們發(fā)現(xiàn)一個嚴重的問題,希望跟您電話討論一下。

請問您今天下午兩點有空么?5.Do you agree that we should redo the color box?請問您同意我們重做彩盒么?以上就是了解客戶需求的外貿(mào)模板,希望能幫助各位買家更好地聯(lián)系客戶。