跨境電商 B2B的高級(jí)談判技巧:破釜沉舟法
有些買(mǎi)家,我們已經(jīng)反復(fù)跟進(jìn)一兩年甚至好幾年,定期聯(lián)絡(luò),買(mǎi)家也會(huì)在郵件或者即時(shí)通信工具中回復(fù),但是始終不下訂單。
這是為什么?我們覺(jué)得很有希望,但是買(mǎi)家總是不痛不癢,我們有勁使不出,覺(jué)得很憋屈。
這時(shí)首先要找到方向,具體辦法就是跟買(mǎi)家直截了當(dāng),捅破窗戶紙,直接問(wèn)他/她成為他們的供應(yīng)商到底應(yīng)該怎么做,或者我們有什么地方還達(dá)不到他們的要求。
案例SellerDear Karen,Happy Chinese New Year! Wish you good health in year of Dog!We have came back from holiday and start to work.As you see, we have contacted for years , but no virtual cooperation till now.In 2018 I really hope can have chance to manufacture garments/fabrics for you. How should I do to become your supplier? Pls kindly help to clarify. Thank you very much.If you have any request, pls just ask me.BuyerDear Ben,Happy New Year!I'm sorry that you did not succeed to be our supplier yet.In fact is a little difficult now due that we are not really looking for new garment vendors and as far I remember the kind of garments that your proposal us were too simple and not matching with our collection. In fact we are only giving a chance to that suppliers that can offer us a collection , super nice & fancy. lf you have that to offer we can think about. Thanks.點(diǎn)評(píng):大家可以看到,買(mǎi)家也是有什么說(shuō)什么,直言不諱。
因此,有時(shí)不妨開(kāi)門(mén)見(jiàn)山,單刀直入,反而可以打破僵局,了解癥結(jié)所在。
從買(mǎi)家的回復(fù)中,我們可以明白,我們的樣衣款式太簡(jiǎn)單,和買(mǎi)家風(fēng)格不一致。
同時(shí),買(mǎi)家也明確地說(shuō)要想成為新的供應(yīng)商,必須要能獨(dú)立研發(fā)設(shè)計(jì)新的服裝系列,而且要款式好看新穎。
在這種情況下,我們可以分兩種思路回復(fù)。
(1)我們公司還沒(méi)有足夠的研發(fā)能力,可以保持聯(lián)系,作為買(mǎi)家的備選,或者介紹其他產(chǎn)品。
案例SellerDear Karen,Thanks for your reply. Noted your point. Pls keep us as optional supplier, maybe sometime you need new garment vendors.Besides, we can also offer different fabrics for you, as last time meeting. If your buyer and designer come to Shanghai for fabric sourcing, pls just let us know. We can bring many latest fabrics to show you.(2)我們公司有專業(yè)的設(shè)計(jì)團(tuán)隊(duì),可以研發(fā)新一季的最新服裝款式,可以繼續(xù)深入地和買(mǎi)家聯(lián)系。
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