做買賣,自然就有討價還價。

俗話說得好,有褒貶才是真買主。

一般情況下,買賣雙方真心想做成這筆交易才會來往幾個回合討價還價,畢竟誰都不想吃虧。

討價還價是外貿(mào)溝通中最常見的情況,一起來看看以下9種場景,外貿(mào)達人如何輕松答復。

場景一、客戶說這個是試單,如果質(zhì)量好,將來他會定更多Thank you for your future orders, and we can only provide $20 as a discount at the moment. However, we assure you that if you place more order in the future, we will provide more discount for you.。

謝謝你將來的訂單,然而我們現(xiàn)在真的只能便宜20美金,我保證將來如果你下單,我會為你提供更多的折扣。

場景二、給客戶報完價,客戶給了一個比我們報價便宜50%的目標With reference to your target price, we believe we are not talking the same product, maybe different quality or specification.。

According to our experience, this is frequently happen when price has big gap.。

For you to get right cost, It would be better if you could send us the quotation specifications of other suppliers.。

We think it is the best and effective way to avoid any possible mistake or misunderstanding.。

談論相同的產(chǎn)品,也許不同的質(zhì)量或規(guī)格。

根據(jù)我們的經(jīng)驗,當價格差距很大時,這種情況經(jīng)常發(fā)生。

為了讓您獲得合適的成本,如果您能將您的樣品發(fā)送給我們那就更好了。

我們認為這是避免任何可能的錯誤或誤解的最佳和有效方法。

場景三、給客戶報完價,客戶說我們的價格是最貴的You may come across cheaper options, but the quality is compromised.。

您可能會遇到更便宜的選擇,但質(zhì)量會受到影響。

場景四、和客戶反反復復溝通完細節(jié),給客戶報價1200美金,客戶說他的預算是1000美金Now, I totally understand why you are boss, i am just an emplovee. You’re excellent at bargaining. The best we can do is provide you another 3% as a discount. however, you need pay 70% as deposit, not 50%。

現(xiàn)在我終于明白為什么你是老板,我是員工了。

你太會講價了,我們最多只能再提供3%作為折扣,然而你需要支付定金比例從50%提升到70%。

場景五、客戶說要付款了,但是突然要折扣This offer is indeed close to our cost price, and now the price of raw materials and workers’ salaries are constantly increasing, but we really want to win your order and do not increase the price. Hope you understand.。

這個報價確實接近我們的成本價了,現(xiàn)在原材料價格和工人的薪水也不斷在提高,但是我們真的非常想贏得你的訂單就沒有增加價格。

希望你可以理解。

場景六、去年給老客戶報的價格,但是今年做不到這個價格了客戶有點不開心We understand your mood very well, and we don’t want the price to increase, however the raw materials have indeed risen from 5 RMB per square last year to 7 RMB per square meter, this is our purchase order, and the exchange rate has also fallen from 7.2 last year to 6.8 now, so we have to adjust the price of this order. We have always been honest in business, so we would rather increase the price than do our best to provide customers with the best quality products.。

我們非常理解你的心情,我們也不希望漲價,但是原材料確實從去年的5元每平方漲到7元每平方了,這個是我們的采購單,匯率也是從去年的7.5跌倒現(xiàn)在的6.5了,所以我們不得不調(diào)整這個訂單的價格。

我們一直都做誠實的生意,所以,我們寧愿漲價,也要盡我們最大努力為客戶提供最優(yōu)質(zhì)量的產(chǎn)品。

場景七、如果報價后,客戶得寸進尺,惡意還價Sorry, I don’t want to waste our time with each other, we really can’t do the price you asked for, and I don’t know why other suppliers can do it with such a low price. Don’t they make money?。

抱歉,我不想浪費我們彼此的時間了,你要求的價格我們確實做不到,我不知道為什么別的供應商可以做到這么低的價格。

他們不要賺錢嗎?。

場景八、客戶對產(chǎn)品非常熟悉,表現(xiàn)的非常專業(yè),他說甚至知道我們的成本價,如何回應？It’s good for us to make the procurement with better price. As a professional & skilled buyer like you, I am sure you could compare apple to apple, I think it’s unnecessare to negotiate the price at the moment, without evaluating the sample, Couid you please check our this as a sample first, and then we can proceed for further discussion?。

以更優(yōu)惠的價格進行采購對我們來說是件好事。

作為像您這樣的專業(yè)和熟練的買家,我相信您可以將蘋果與蘋果進行比較,我認為目前沒有必要在不評估樣品的情況下協(xié)商價格,您能否先檢查一下我們的樣品,然后我們可以進行進一步討論?。

場景九、和客戶談的好好的,客戶說要付款,但是突然消失了Sorry to trouble you again. Because the busy order season is coming, pls confirm the details soon.。

We need to arrange the mass production asap, to keep the delivery on time!。

很抱歉再次給您添麻煩。

由于繁忙的訂單季節(jié)即將到來,請盡快確認詳細信息。

我們需要盡快安排批量生產(chǎn),以保持準時交貨!。