在全球化的今天，外貿(mào)展會(huì)已成為企業(yè)拓展市場、提升品牌影響力的重要平臺(tái)。如何在眾多參展商中脫穎而出，用流利的英語與國際買家進(jìn)行有效溝通，是每個(gè)外貿(mào)人必須面對的挑戰(zhàn)。以下是我為大家精心整理的100句外貿(mào)展會(huì)參展必備常用口語，希望能幫助大家更好地參與國際交流，實(shí)現(xiàn)業(yè)務(wù)突破。

1. 歡迎語

• Excuse me, may I have your name card, please?（打擾一下，請問可以給我您的名片嗎？）
• Thank you for coming to our booth.（感謝您蒞臨我們的展位。）
• Nice to meet you!（很高興見到你?。?/li>
• Good morning/afternoon/evening!（早上好/下午好/晚上好?。?/li>

2. 自我介紹

• I'm [Your Name], from [Your Company].（我是[你的名字]，來自[你的公司]。）
• We are [Your Company]. We specialize in [Your Product/Service].（我們是[你的公司]。我們專注于[你的產(chǎn)品/服務(wù)]。）
• Our products are well-received by customers.（我們的產(chǎn)品深受客戶喜愛。）
• We are looking forward to doing business with you.（我們期待與您合作。）

3. 詢問信息

• Could you tell me more about your company?（能告訴我更多關(guān)于貴公司的信息嗎？）
• What do you think is the most important factor in choosing a supplier?（你認(rèn)為在選擇供應(yīng)商時(shí)最重要的因素是什么？）
• How can we better serve your needs?（我們?nèi)绾胃玫貪M足您的需求？）
• What are your main competitors?（您的主要競爭對手是誰？）

4. 表達(dá)感謝

• Thank you for your time and attention.（感謝您的時(shí)間和關(guān)注。）
• Thank you for your interest in our products.（感謝您對我們產(chǎn)品的關(guān)注。）
• Thank you for your support.（感謝您的支持。）

5. 結(jié)束對話

• That's all for now. Have a nice day!（暫時(shí)結(jié)束，祝您有美好的一天?。?/li>
• If you need any further information, please feel free to contact us.（如果您需要更多信息，請隨時(shí)聯(lián)系我們。）

6. 應(yīng)對拒絕或異議

• I understand that you have some concerns. Can you please provide more details?（我理解您有一些擔(dān)憂。您能提供更多細(xì)節(jié)嗎？）
• I apologize for any inconvenience caused. We will consider your feedback and make improvements.（對于給您帶來的不便，我深表歉意。考慮您的反饋并做出改進(jìn)。）

7. 處理投訴

• I apologize for the inconvenience caused. We will take immediate action to resolve the issue.（對于給您帶來的不便，我深表歉意。立即采取行動(dòng)解決問題。）
• We will investigate the matter and take appropriate measures to ensure customer satisfaction.（調(diào)查此事并采取適當(dāng)措施，以確?？蛻魸M意。）

8. 尋求建議

• Do you have any suggestions on how we can improve our products or services?（您對我們的產(chǎn)品或服務(wù)有什么建議嗎？）
• What do you think is the key to success in this industry?（你認(rèn)為這個(gè)行業(yè)成功的關(guān)鍵是什么？）
• How can we better serve our customers?（我們?nèi)绾胃玫胤?wù)于我們的客戶？）

9. 詢問價(jià)格

• Could you please provide the price list for our products?（請?zhí)峁┪覀儺a(chǎn)品的報(bào)價(jià)單。）
• What is the minimum order quantity required?（最低訂購量是多少？）
• How much does it cost to ship our goods to your country?（將我們的產(chǎn)品運(yùn)送到貴國的費(fèi)用是多少？）

10. 詢問付款方式

• What payment methods do you accept for orders?（你們接受哪些支付方式來下單？）
• Can you provide invoices for our purchases?（你們能為我們購買提供發(fā)票嗎？）
• How long does it take to process my payment?（我的付款需要多長時(shí)間才能處理？）

11. 詢問交貨時(shí)間

• How long does it usually take to deliver your products?（你們的貨物通常需要多長時(shí)間才能送達(dá)？）
• What is the lead time for customization?（定制的提前多久？）
• How can I track the progress of my order?（我如何跟蹤訂單的進(jìn)度？）

12. 詢問售后服務(wù)

• What is your warranty policy?（你們的保修政策是什么？）
• How can I return or exchange my product if it doesn't meet my expectations?（如果產(chǎn)品不符合預(yù)期，我該如何退貨或換貨？）
• What is the return policy for defective products?（缺陷產(chǎn)品的退貨政策是什么？）

13. 詢問產(chǎn)品規(guī)格

• Could you please provide detailed specifications for our products?（請?zhí)峁┪覀儺a(chǎn)品的詳細(xì)規(guī)格。）
• What materials are used in the production of your products?（你們的產(chǎn)品使用什么材料制成的？）
• How many units can be produced per unit of raw material?（每單位原材料可以生產(chǎn)多少單位產(chǎn)品？）

14. 詢問產(chǎn)品認(rèn)證

• Does your product require certification for export?（你們的產(chǎn)品質(zhì)量需要出口認(rèn)證嗎？）
• What certifications do you offer for your products?（你們?yōu)楫a(chǎn)品提供哪些認(rèn)證？）
• How can I obtain certification for my products?（我如何為我的產(chǎn)品獲得認(rèn)證？）

15. 詢問產(chǎn)品認(rèn)證機(jī)構(gòu)

• Which certification bodies do you work with for product testing?（你們與哪些認(rèn)證機(jī)構(gòu)合作進(jìn)行產(chǎn)品測試？）
• What are the requirements for obtaining certification from these bodies?（從這些機(jī)構(gòu)獲得認(rèn)證的要求是什么？）
• How long does it take to obtain certification for our products?（我們的產(chǎn)品獲得認(rèn)證需要多長時(shí)間？）

16. 詢問產(chǎn)品認(rèn)證流程

• What is the process for obtaining certification for our products?（我們的產(chǎn)品獲取認(rèn)證的過程是什么？）
• What documents do I need to provide for certification purposes?（為了認(rèn)證目的，我需要提供哪些文件？）
• How can I track the progress of my product certification application?（我如何跟蹤我的產(chǎn)品設(shè)計(jì)認(rèn)證申請的進(jìn)展？）

17. 詢問產(chǎn)品認(rèn)證費(fèi)用

• What is the cost of certification for our products?（我們對產(chǎn)品進(jìn)行認(rèn)證的費(fèi)用是多少？）
• Are there any additional fees for obtaining certification from specific certification bodies?（從特定認(rèn)證機(jī)構(gòu)獲得認(rèn)證是否需要額外費(fèi)用？）
• What is the fee structure for certification services provided by your company?（你們公司的認(rèn)證服務(wù)費(fèi)用結(jié)構(gòu)是怎樣的？）

18. 詢問產(chǎn)品認(rèn)證周期

• How long does it typically take for your products to receive certification?（你們的產(chǎn)品獲得認(rèn)證通常需要多長時(shí)間？）
• What factors influence the certification cycle for your products?（影響你們產(chǎn)品認(rèn)證周期的因素有哪些？）
• Is there a possibility of delays during the certification process?（認(rèn)證過程中是否有可能出現(xiàn)延誤？）

19. 詢問產(chǎn)品認(rèn)證有效期

• How long does the certification last for your products?（你們的產(chǎn)品的認(rèn)證有效期有多長？）
• What happens if the certification is not renewed?（如果認(rèn)證沒有續(xù)期會(huì)發(fā)生什么？）
• What is the expiration date for the certification?（認(rèn)證的到期日期是什么？）

20. 詢問產(chǎn)品認(rèn)證范圍

• What types of products are eligible for certification?（哪些類型的產(chǎn)品有資格獲得認(rèn)證？）
• Do all products in your product line qualify for certification?（你們所有的產(chǎn)品線都符合認(rèn)證標(biāo)準(zhǔn)嗎？）
• Are there any exclusions for certain products based on their characteristics?（根據(jù)某些產(chǎn)品的特性，是否有排除在外的情況？）

21. 詢問產(chǎn)品認(rèn)證標(biāo)準(zhǔn)

• What standards are used for product certification?（用于產(chǎn)品認(rèn)證的標(biāo)準(zhǔn)是什么？）
• Are there any specific requirements for meeting certification standards?（達(dá)到認(rèn)證標(biāo)準(zhǔn)有哪些具體要求？）
• What are the criteria for passing certification tests?（通過認(rèn)證測試的準(zhǔn)則是什么？）

22. 詢問產(chǎn)品認(rèn)證證書

• What kind of certificates are issued for product certification?（產(chǎn)品認(rèn)證會(huì)頒發(fā)什么樣的證書？）
• Are there different levels of certification available?（是否提供不同級別的認(rèn)證？）
• What are the benefits of having a certified product?（擁有認(rèn)證產(chǎn)品的好處是什么？）

23. 詢問產(chǎn)品認(rèn)證流程細(xì)節(jié)

• What steps are involved in the certification process for our products?（我們的產(chǎn)品認(rèn)證過程涉及哪些步驟？）
• Are there any prerequisites for starting the certification process?（開始認(rèn)證過程需要哪些前提條件？）
• What documentation is required to complete the certification process?（完成認(rèn)證過程需要哪些文檔？）

24. 詢問產(chǎn)品認(rèn)證結(jié)果通知方式

• How will I be notified when my product has passed certification?（我的產(chǎn)品設(shè)計(jì)通過認(rèn)證后，我將以何種方式收到通知？）
• What information will be included in the certification report?（認(rèn)證報(bào)告將包含哪些信息？）
• How often do you send out certification reports?（你們多久發(fā)送一次認(rèn)證報(bào)告？）

25. 詢問產(chǎn)品認(rèn)證后的推廣策略

• What strategies do you recommend for promoting our certified products after certification?（獲得認(rèn)證后，你們推薦哪些推廣策略？）
• How can we effectively promote our certified products to potential customers?（我們?nèi)绾斡行У叵驖撛诳蛻敉茝V我們的認(rèn)證產(chǎn)品？）
• What are the best channels for distributing certified product samples to retailers?（向零售商分發(fā)認(rèn)證產(chǎn)品樣品的最佳渠道是什么？）