很多時候,已經(jīng)通知客戶付款,但是等了多日都不見有款項到賬。

這個時候就需要主動詢問客戶,讓對方幫忙查詢,或者提供銀行水單。

因為跨境匯款的審核相當嚴格,對于收款人的賬戶、公司名、收款銀行甚至中轉行的信息都需要完全準確,任何一個細節(jié)有誤,或者拼寫錯誤,匯款都有可能被退回或者暫時凍結。

一、郵件模板Dear Ali ,T'm sorry to inform you that we haven't received your payment.Could you kindly re-check it? Please also send us the bank receipt for record.Thank you !Regards ,Belinda Xie二、常用語句1. Sorry for the oversight for the balance delay.很抱歉我們付余款遲了。

2. I'm sure you will receive our payment no later than next W ednesday.我確保你們下周三之前會收到款項。

3. You wrongly typed our company name, and the payment was returned to your bank account.您打錯了我們的公司名,所以款項已經(jīng)被退回到貴公司的銀行賬戶里。

4. Please do the wire transfer to another bank account of Standard Chartered.請電匯到我方另外一個渣打銀行的賬號。

5. We have yet received the remainder of payment for PO#RJ-313.我方尚未收到貴方關于訂單號RJ-313的余款。

希望上述內(nèi)容對您有幫助。